FAQ

I ship to Belgium, Bulgaria, Cyprus, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic, United Kingdom, and Sweden.

First, I need to understand how tax declarations work. Given the complexity, this may take some time. If you have information that could help me with this, it would be greatly appreciated.

Please contact us at info@ficturabooks.com, explaining the issue, your order number, and the correct address. If your order has not yet been dispatched, we can still change the address.

Did you receive other emails about your order with an overview of what you've ordered and your order number? If yes, please contact info@ficturabooks.com, stating your issue and order number, so I can resend the email to you.
If no, you might have entered an incorrect email address. Contact info@ficturabooks.com with your issue, the email address you believe you used, the contents of your order, and the address it was sent to. With this information, I hope to locate your order and send you the tracking number email.

No, not at the moment.

Please contact me with the details, note that I will not do it for free.